John De Felice

JOHN DE FELICE

Phone: 704-969-8799 Email: jdefelice001@carolina.rr.com

SUMMARY

An experienced Financial Director in Credit and Analysis. Possessing major strengths in the areas of credit administration, policy implementation, system development and quality re-engineering. An effective communicator capable of team building leading by actions as well as words. Successful accomplishments in cost reductions, productivity increases and turnaround management situations. Outstanding negotiating skills, knowledge of U.C.C. and the ability to utilize all forms of credit granting options ( including L/C’s)in dealing with international cultures as well as sensitive customer relations.


 EXPERIENCE

 RHI/ SHAW GROUP, CHARLOTTE, NC 2008-2009
 CONSULTANT
 ESTABLISH CREDIT ASSESSMENT FUNCTION
 DELIVER POLICY & PROCEDURES
 ESTABLISH CREDIT WEBSITE

 HOUSE OF ADJUSTMENTS, MAMARONECK, NY 2006- 2007
 ACCOUNT EXECUTIVE
 RESPONSIBLE FOR SALES ACTIVITY IN THE SOUTHEAST UNITED STATES
 DEVELOPED 200 NEW ACCOUNTS
 RE-ESTABLISHED RELATIONSHIPS WITH SEVENTY-FIVE DORMANT ACCOUNTS

 EMPLOYED IN NON-CREDIT POSITION WHILE LOOKING FOR APPROPRIATE WORK IN THE
 CREDIT FIELD. 2005- 2006

 Resources Connection, Kansas City, MO, 2004-2005
 Project Specialist

 Established international credit department post major corporate acquisition of pulp process and manufacturing assets of Georgia Pacific by Koch Cellulose.


• Provided Credit Management for Latin American and Middle Eastern clients, improving DSO and reducing over 60 balances.
• Assisted in formulating credit policy manual, establishing proper accounting procedures for bad debt, and implementation of new ERP software.
• Managed resolution of issues concerning wire transfers and letter of credit discrepancies.

 Pursued other interests including relocation from Texas to Florida while searching for an appropriate position. 2003- 2004

 Link Staffing Service, Houston, TX, 2001-2002
 Corporate Credit Manager
• Oversaw staff and $6 million A/R for $80 million company with 40 owned or franchise locations.
• Developed and implemented multistage system to successfully process 100 commercial credit applications weekly.
• Participated in merger/acquisition strategy that increased volume $15 million annually.


 Substantially reduced budget of Credit department, while reducing over 60 day aging and resolving credit related issues.

 COMPAQ COMPUTER CORPORATION, Houston, TX 1995-2001
 Manager of Financial Reporting and Analysis 2000-2001
 Manager of all third party relations with the Credit Department (Banks, Flooring Companies, Credit Card Providers, Collection Agencies, Attorneys, Courts, Auditors and all outsourced providers). Prepared financial information concerning the Credit Department.


o Produced quarterly Accounts Receivable performance reports and analyzed results based on $28 billion in sales for North America Division.
o Reduced collection charges by 40 %.
o Assisted in creating new multi-pipeline, cross-system reporting tool.
o Represented North American Credit as liaison to Information Tech. Department in planning and coordinating further SAP implementation and all other IT requirements.

 Retail Channel Credit Manager 1995-2000
 Responsible for all aspects of credit in the Retail Channel including Mass Merchandisers, Department Stores, Specialty Stores (Computer), Warehouse Clubs, and E-Tailers generating a volume to $4 billion (app.) annually, and receivable to $650 million .
o Reduced Days to Pay for assignment by approximately 20 days.
o Developed Returns Discrepancy process and pro-active Proof of Delivery process to resolve $ 40 million in outstanding and continuing debits.
o Authored a tracking device to monitor customer-marketing deductions of $80 million annually.
o Implemented daily procedures for cash application providing more accurate posting of approximately $20 million/daily including (20%) customer debits.


 HAMILTON BEACH/PROCTOR-SILEX, INC., Glen Allen, VA 1991-1995
 Corporate Credit Manager

 Reporting to the Treasurer and CFO handled all customers, in all aspects of credit, collections, and cash application and deduction resolution. Receivable: $50-110 million, Department: 10 people.
o Successfully reduced DSO and spread against best DSO by more than ten days.
o Reduced outstanding deductions from $4.5 million + to less than $2 million.
o Implemented selection and installation of new software and AS400, including in house creation of credit module.
o Reduced Bad Debts Annually by greater than 75 % enabling company to realize up to $500,000 annually in the reduction of Bad Debt Accrual.

 FIELDCREST CANNON, INC., Eden, NC 1987-1990
 Credit Manager
 Accountable for Bed and Bath Customers managing all aspects of the credit relationship with approximately one-fifth to one-third of the receivable as a direct responsibility. Volume handled: $180-300 million annually, Receivable $30-50 million, Department: 3-4 people.
o Improved receivable aging to 93% current as of July 30, 1990 with write-offs less than .1% sales.

 INGERSOLL- RAND CO., Charlotte, NC 1982- 1987
 Senior Credit Analyst
 Managed all “Direct Sales” customers of the Air Compressor Group, handling all aspects of credit and collections. Volume $40-50 million annually, Receivable: $4-7 million, Department: 2-5 people.

 Extensive prior Credit Management experience in the areas of Retail Credit, Textile Distributor and Manufacturing Credit, and Credit Reporting.


EDUCATION

QUEENS COLLEGE, NEW YORK, NY
Bachelor of Arts
Major: History. Minor: Education

ST. JOHN'S LAW, New York, NY
30 Credits towards JD Degree

PROFESSIONAL TRAINING

Kellerman Seminar in Credit Management
Hermanet Workshop in Effective Communications


Awards

Fieldcrest Cannon- President's Quality Award for top financial contribution.
Compaq- Above and Beyond Award from major customer, Radio Shack

Extensive systems experience with SAP, CA, PeopleSoft, and Oracle including system implementation, conversion, project management. Provided selection and project leadership for system conversions for SAP and CA ERP software. Acted as liaison for the N.A. Credit department(Compaq) post SAP implementation. Managed AR project for consolidating AR data across multiple divisions and software systems to provide a common AR database, while continuing existing systems.
Lesser experiences with JD Edwards, Hyperion, Great Plains, and Lawson