Rajiv Burman

EXPERIENCE & CONTRIBUTIONS
JUBILANT ORGANOSYS
2009 to date, Vice President Human Resources, North America

Jubilant Organosys is a leading life sciences organization. In North America, Jubilant has acquired four diverse and rapidly growing pharmaceutical businesses – Hollister-Stier, Draxis, Clinsys and Cadista – comprising 1800+ employees, multiple unions, 300+MM in revenue and spread across 6 states/provinces in NA. I lead HR & Safety for all the NA businesses and report to the four CEOs.

• Designed a North American HR Strategy and implementation of Phase I to
o Become an Employer of choice
o Improve productivity through Employee Engagement,
o Attract and Retain high performing talent,
o Enhance Performance Management, Succession Planning and Development
o Integrate NA businesses on people programs/processes to improve compliance and reduce cost
Positive business impact has started through this strategy.

GRIFFITH LABORATORIES
2004 to 2008, Vice President Human Resources, North America

Griffith is a global food ingredient research and manufacturing company headquartered in Chicago. Responsible for designing and implementing human resources strategy, policies, and processes to support business goals in a matrix organization. Led a team of 5 HR and Safety direct reports across seven North American locations and four businesses – Griffith, Innova, Custom Culinary - with 1200+ employees and 400MM in revenue. Reported to the Group President USA, three GMs and President Canada.

• Led North American cultural transformation to respond to customer and business demands:

o Designed and implemented Talent Management framework to attract and retain high performing talent. Redesigned hiring practice and tools, set up new on-boarding process, developed training curriculum, implemented executive team process to review performance and high potentials, designed succession planning, cross training, development tools such as 360 feedback and retention mechanisms.
o Developed and implemented training strategy to improve sales, customer service, leadership, team building, coaching, and 360 feedback skills. Designed and implemented class-room, manager led and web enabled delivery methods.
o Developed and implemented employee engagement strategy to improve employee relations and drive performance.
o Developed approach for gaining a preferred employer status through the USA and Canadian ‘Best Places to Work’ assessments and benchmarking.
o Designed and implemented Total Rewards restructuring for USA, Canada, EU, UK and Latin America to enable high performance culture, and competitive pay.
o Coached management and leadership members, and implemented interventions on making the leadership teams more effective.
• Led successful people integration of business acquisition in USA.
• Developed Health and Safety strategy and reduced Workers Compensation cost by 25%.
• Restructured Pensions and Benefits to deliver over $750,000 annual savings in North America.
• Improved return to work rates by 35% by redesigned approach to Disability Management.

ACCENTURE BUSINESS SERVICES for UTILITIES
2001 to 2004, Director Business Integration (Human Resources), Canada and USA

Responsible for Human Resources strategy and implementation to ensure successful integration of acquired outsourced businesses and employees in North America. Led a team of 8 professionals.

• Successfully integrated three IT, Call Centre, and Credit/Collection outsourcing acquisitions involving 3500+ employees and multiple stakeholders including unions. Completed due diligence process for 10+ deals. Complete process involved:

o Planning stage – due diligence of assets/liabilities, stakeholder negotiations, project planning and budgeting, developing an integration and change management approach for each unique acquisition.
o Implementation stage - implementing project plan, resourcing the project team, HRIS and payroll transition, Consolidation of benefits, pension and compensation programs, staffing solutions for retention and hiring, training on new tools, change management and communication to ensure high voluntary acceptance and engagement.
o Handover - implementing, on-boarding an integrated and engaged voluntary workforce with 100% roles filled performing seamlessly for external customers using new processes and IT platforms.
• Led design, implementation and ongoing administration of HRIS (PeopleSoft), Payroll, and Compensation, Benefits and Pension.

1999 to 2001, Manager Human Resources & Total Compensation, Canada

Responsible for HR support to Group President of Enbridge Inc. for 3500+ employees during restructuring and divestiture. Led a team of 4 professionals. Moved to Accenture Business Services upon sale of business.

• Developed and delivered change management, communication, and restructuring to support back office outsourcing partnership set up, and divestiture of a business involving closure of locations.
• Designed and set up high performance based reward system tying personal and business objectives to merit and incentive pay.
• Introduced flex benefits for active employees, retiree benefits restructuring and transitioned from Defined benefit to Defined Contribution pension plan. Saved over $1 Million p.a.
• Led implementation of rewards strategy, job evaluation and market pay procedures for the two businesses to be divested and the ongoing Enbridge owned business.

AMERICAN EXPRESS
1997 to 1999, Manager International Compensation, New York

• Designed & implemented sales incentive plans in Global Private Banking & Trading.
• Managed base pay, evaluations, merit, incentive, sales incentive and long term incentive programs for Amex Bank globally covering 23 countries in USA, Canada, Latin America, Europe, and Asia.

1996 – 1998, Manager Compensation & Benefits ASEAN and South Asia, Delhi

• Integrated Amex Finance BPO (FRC Asia), Bank and Card businesses compensation structures within matrix organization in ASEAN and South Asia.
• Led compensation restructuring change in all Amex Finance BPO (FRC Asia), Bank and Card businesses. Converted to competency based job evaluation from Hay and from grade based ranges to job based market pricing and broad-banding.
• Managed job evaluation and annual compensation cycle of base pay, sales incentive and long term performance incentive program for Amex Finance BPO (FRC Asia), Bank and Card businesses in ASEAN and South Asia.

1992 – 1996, Manager Human Resources South Asia, Delhi

• Integrated HR people, policies and processes of the Amex Bank and Card businesses in South Asia in role as Interim HR head (one year).
• Developed employee engagement strategy using Great Place to Work survey benchmarking.
• Led compensation, hiring, training, organization design and policies for Amex Card offices in Nepal, Sri Lanka and Bangladesh.
• Developed training strategy & delivered training on leadership, team building, customer service and selling skills in Amex Card South Asia business.
• Designed and developed performance management system with focus on talent review, succession planning, retention, rewards and cross training to move to a high performance culture in Amex Card South Asia.

BROOKE BOND
Assistant Plant Personnel Manager, 1992 – 1992, India

• Achieved significant head count reductions and productivity improvements by implementing a wage settlement with the labor union.

PROCTER & GAMBLE
Plant Personnel Executive, 1989 to 1991, India

• Designed and implemented strategy to ensure self managed high performance work team culture through strategic solutions in HR policies, employee engagement, recruitment, on-boarding, performance management, rewards, & training of over 100 employees. Led HR for Greenfield start-up.




EDUCATION & CERTIFICATIONS

• Currently learning French
• GPHR (Global Professional in Human Resources awarded by SHRM, USA)
• SPHR (Senior Professional in Human Resources awarded by SHRM, USA)
• CCP (Certified Compensation Professional awarded by World At Work, USA)
• CEB (Certificate in Employee Benefits awarded by Humber College, Canada)
• CHRP (Certified Human Resource Professional awarded by HRPA, Canada)
• Advanced Program in Human Resources Management (University of Toronto, Canada)
• Project Management (Boston University, USA)
• Train the Trainer certifications in – Hay Evaluation, Sales, Leadership, Coaching, 360 facilitation, Customer Service, Personality Profiling and Team Building
• MBA (1989) in Human Resources from XLRI, Jamshedpur, India
• Bachelor of Engineering (1987), Allahabad University, India

PROFESSIONAL ACTIVITIES

• Active participant, board member, and panel member with SHRM and World At Work in USA and HRPA in Canada.
• Published articles in Workspan (publication of World At Work)
• Published and reviewed White papers for SHRM.