Sean Arcacha

SEAN FELIPE ARCACHA
2351 Douglas Road , Miami, FL. 33145
(786) 427- 3548, Email: worldtravelerr@yahoo.com

SUMMARY Highly accomplished Bilingual IT Project Management, Analyst, and Systems Engineering Professional with 10 years of IT Industry experience within all aspects of Solution Development within a PMO. I am seeking a full-time position with emphasis on Analysis and Project Management. I offer strong analytical reasoning and critical thinking skills and a development background with Object Oriented Design. I also possess a natural ability for interaction and presentations with clients, a strong proficiency in work collaboration, and a proven history of project leadership and teamwork. I am self motivated with little supervision and demonstrate flexibility in meeting the needs of challenging, fast paced Agile Software Development environments.

EDUCATION BOSTON UNIVERSITY, Masters Degree in Computer Information Systems, Concentration: IT Project Management. Metropolitan College. Current.

UNIVERSITY OF FLORIDA, Bachelors Degree in Business Administration. Warrington College of Business. 2005.

UNIVERSITY OF FLORIDA, Bachelors [Duel] Degree in Computer and Electrical Engineering. College of Engineering. 18 credits required; 2005.

VALLEY FORGE MILITARY COLLEGE, Associates Degree in Science and Engineering. 1998.

CERTIFICATIONS,
SKILLS, & TRAINING
Business Systems Analysis
Documentation:
Business Requirement Documents (BRD),
Use Cases / Use Case Diagrams,
Project Specifications,
Traceability / Requirements Matrix
QA: Test Cases, MVI Lean Manufacturing and Continuous Improvement Training
SAP Value Engineering Tools VLM,
Data Modeling in Microsoft Visio:
Business Process Modeling (BPM), Conceptual Data Modeling and Unified Modeling Language (UML) diagrams, Activity Diagrams, Flow Charts, Class Diagrams, Swim Lane Diagrams, etc.
Sparx Enterprise Architect
SAP Discovery2Win Analyst Workshop
SAP Business Case / ROI Workshop (Financial Engineering Course),

Project Management
IT Support and Case Management Methodology with Escalation PMI’s Project Management Professional Course Study (PMP)
CMMI model
PM Methodology: Agile, SCRUM, Systems Development Life Cycle (SDLC) Knowledge
Redmine Project Management Software Microsoft Project 2007 (Project Planning, Scheduling, Resource Management, Budgeting, Work Break-Down Structures)
PM Roadmaps and Checklists
IEEE Standards

Software Development
Experience with Object Oriented Programming using Classes, Object, Instance, Method, Message passing, Inheritance, Abstraction, Encapsulation, Polymorphism
Programming Languages: Java, C++, C#, SQL, COBOL, XML, HTML, Visual Basic .NET

Infrastructure / Networking
Cisco Network Associate (CCNA)
Cisco Sales Engineer (CSE) Microsoft Systems Engineer (MCSE)


12/2011-Current Bodhtree Solutions – Sr. Pre Sales & Solution Engineer
• Primarily Focused on Selling and Demonstrating the SAP Business Intelligence Suite for an SAP Reseller (Super VAR)
• Close understanding of KPIs and Dashboards as part of a Business Solution
• Strong understanding of IT Solution Architecture and 3 tier environments
• Additional Responsibilities supporting Cognos and Oracle BI
• Additional responsibilities selling and supporting SAP ERP solutions

8/2011-10/2011 Citrix Systems - Business Analyst

• Consulting Position in Conjunction with New Horizons and AAJ Technologies
• IT Project work involving a Global Microsoft SharePoint 2010 Implementation.
• Involves interviewing and documenting SharePoint use with super users from all Citrix departments

8/2010-8/2011 Bayview Financial - Business Systems Analyst

• Functional Narratives and Detailed Use Cases.
• Serve as a Liaison between the Business Community and the IT Development Team.
• Conduct Discovery Meeting and Presentation of Projects / Initiatives
• Consult with Project Stakeholders to Understand Business Problems and Translate them into Business, Functional, Technical, and Non-Functional Requirements using a Traceability Matrix.
• Critically Evaluate Information Gathered from Multiple Sources and Reconcile any Conflicts.
• Dissect high-level information into details and communicate those details in a manner understood by relevant audiences.
• Develop business client testing strategies; plan cases and conditions; test and monitor testing efforts; review and approve new system behavior to ensure alignment with business requirements and objectives.
• Assist internal IT team members and the business community with timely problem reporting and resolution. Maintain appropriate follow-up communications and manage expectations effectively.
• Ensure adherence to standardized SDLC policies, processes and documentation standards.
• Project Management and Providing a weekly status update
• Other duties as assigned

1/2010-8/2010 SafetyPay Software - IT Project Manager / CRM Systems Engineer

• Full scale Project Planning using Knowledge of Agile Methodology and SCRUM with associated Documentation including Charters, Scope Statements, Risk and Communication Plans.
• Project Managed all company SDK and Applications development using Systems Development Life Cycle (SDLC) with Internal Development Groups in India and Brazil and Outsourced Software Projects in Spain and Peru (GDD).
• Project Managed System Implementations for Banks and Merchants in Latin America and USA (Financial Services Industry)
• Work Break Down Structures, Managing Resources, and Managing Timelines with PERT (3Point) estimation analysis in Project Schedules (Microsoft Project 2007)
• Delegated Tasks to teams and Conducted Status Meetings, Status Reports, Meeting Minutes, Process Reviews for Requirements, Variance Tracking, User Acceptance Testing and Systems Training.
• Managed expectations and change management with Stakeholders with contingency planning
• Product Life Cycle, Wiki, and Software Releases managed in Redmine PM Software
• Created Client Implementation Manuals, Streaming Online Educational Videos, Client Presentations
• System Development and Administration of New Corporate Salesforce CRM system, including Salesforce Database Management with Apex Data Loader

1/2009-12/2009 Boston University Graduate Student

7/2008-1/2009 Indra Consulting - IT Project Manager / ERP Applications Specialist

• Hired as part of an IT Project Management team responsible for the configuration and implementation of a $1.5 B European concessions company’s ERP and Infrastructure systems, as they takeover contracts in 14 American airports. Focus was Retail, Food and Beverage, and Wholesale/Distribution.
• Responsible for Business Analysis and Operational Process Improvement, delivering project documentation including requirements analysis, workflow analysis, technical specifications and analyzing the information received from users to distinguish their needs from functional requirements using interviews (use cases). Reporting directly to CTO
• Applications Manager Responsibility, managed Systems Administrators in Several Locations and directly resolved Level II escalated systems issues.
• Configuring and implemented systems included Micros POS, Info genesis POS, Data Warehouse BI Reporting, Psion Warehouse Management Systems, Proprietary Dispatch, Lawson Financial Accounting, and Proprietary Back office systems for Procurement, Receiving.
• Define and document application procedures, business processes, and functionality across business units such as Cash settlement, Store/Warehouse Rolling Inventory, Order processing, Order to Cash, and Procure to Pay. Includes training all users on their system profiles, including warehouse managers, cash managers, operations managers, A/P, A/R, Procurement/Buyers, Associates, and Executives
• Translating Operational and Systems manuals from Spanish to English.
• Creating Documents in the system (Purchase Orders, Warehouse Transfers, Store-to-store Transfers, Delivery Notes, Invoices, Pick Lists, Packing Slips).
• System definition, configuration and implementation of Supply Chain of Sales and Purchase Items, Vendors, Real Stock, Fictitious Stock, Pricing, Product Families, Taxes, Product Item Lists, Business Structure, Chart of Accounts, Warehouse Par Values, Fictitious Stock to Real Stock Conversion, Logistic Chain.

12/2006-4/2008 Latcapital Solutions Consulting - SAP Business Analyst / Business Development Manager

• Pre sales Engineer, Business Systems Analyst, and Sales support responsibility in the sales cycle of SAP Enterprise Resource Planning (ERP) Projects into the SME
• This included Business Needs Analysis and Proof of Concept responsibility with c-level management,
• Process Knowledge of Accounting Operations including period close activities, reconciliation, budgeting, forecasting, financial reporting, as well as end-to-end back office operations Order-to-cash and Procure-to-pay, CRM, MRP, Production, Sales Opportunity tracking, E-commerce, POS, service tracking, inventory control, WMS, bin location, and RFID.
• Responsibilities for various Presales activities, such as demonstrating software, developing Cost-Benefit / ROI business cases, and solution engineering using SAP tools such as the Solution Composer, Value Engineering tool (VLM) and Shark ROI tools.
• Hired to help develop and implement an SAP sales methodology for the company’s expansion into the US. Document requirements thru process flowcharts and other diagrams, developing SOWs, answering RFPs. Collaborate in the planning, design, and deployment of applications with Project Managers.

03/2006-11/2006 IT Systems Integrators - Cisco Sales Engineer / Infrastructure Sales Manager (Contract)

• Developed and Managed Sales, Presales, and Marketing for systems integration, ERP, and consulting services from this start-up company’s inception.
• Focus was creating the business development methodology, and solution development to sell and implement Full IT solutions; generally Cisco customized networks and Microsoft Dynamics / Server Management solutions.
• Responsibilities included budgets, proposals, ROI engineering, promotion, training, and working with channel partners (Cisco, HP, Dell, and Microsoft)
• Position also included Project Management responsibilities for delivering projects on time and on budget.
• Projects required understanding of IT Business Issues such as Security Hardware/Software, LAN / MAN Network Design, Routers, Switches, VPN, Network Intrusion Prevention, Security Management, Wireless, Video and Content delivery, and IP telephony.


09/2005-03/2006 MVI Technology (CDC Software) - Pre Sales Engineer / Business Development Representative

• Primary responsibility was Solution Engineering / Solution Architecture and Presales consulting responsibility for requirements gathering and developing solutions, then presenting them back to clients to close large enterprise software deals.
• Smaller Organization requiring both Pre sales Engineer and Sales responsibility as a single position
• Heavy traveling outside sales position across the United States, giving presentations to CEOs, Presidents, VPs of Operations, and Plant Managers on manufacturing consultancy offerings and technologies for Business Intelligence and Systems Integration solutions.
• Responsibilities included: Developing relationships with executives, articulating and simplifying complex technologies, working closely with prospects to identify and qualify their needs, demonstrate business fit, exhibiting the software, developing customized proposals.

1/2001-8/2005 University of Florida Undergraduate Student

06/1998-12/2000 Grupo Comtel - Account Manager

• Assisted sales of data and telecommunications networks in the Republic of Panama.
• Focus was primarily Operational Analysis, Business Assessment, and Technology Assessment for Microsoft Small Business Server migrations, licensing, and Cisco hardware solutions.
• Solutions included routing and switching, IP telephony, VPN, Wireless, and Security for small to medium size business implementing LANs for connecting multiple sites.


INTERNSHIPS MOTOROLA / NEXTEL COMMUNICATIONS – intermediary work emphasizing business to business public relations, the collection of market information, product development, and sales engineering.

SMITHSONIAN INSTITUE – Entomology Research Program, Republic of Panama

MEMBERSHIPS Phi Theta Kappa Honor Society (Delta Epsilon Chapter)
Society of Hispanic Professional Engineers (SHPE)
Institution of Engineering and Technology (IET)
Project Management Institute (PMI)
International Institute of Business Analysis (IIBA)

LANGUAGES Fluent in: English and Spanish
Some ability in: French and Italian